| FOR IMMEDIATE RELEASE
Common
Voices and Natural Convergence Announce
Partnership To Bring Messaging Solutions
To Small Business Market
Integrated
solution offers zero touch provisioning
and a simplified feature set
Cambridge,
Massachusetts, and Ottawa, Ontario, September
19, 2005 -- Common Voices,
a Cambridge, MA-based supplier of carrier
class migration and messaging solutions,
and Natural Convergence, Inc., an
Ottawa, ON-based supplier of hosted VoIP
application software for Service Providers,
today announced the activation of an OEM
partnership. Natural Convergence will now
package Common Voices NowMessageT solutions
with their hosted key system solution, silhouette.
In addition, Natural Convergence will use
Common Voices' OpenLinkT media server as
part of its offering to small businesses
and branch offices.
NowMessage
is a call answering and unified messaging
application that solves the issues with
proprietary voicemail systems for wireline
and wireless carriers. NowMessage provides
leading-edge enhanced services business
users require on a standards-based, VoiceXML
software architecture, using off-the-shelf
hardware components.
Designed
specifically to allow Service Providers
to address the underserved small business
market, silhouette was built to replace
key system technology. The solution allows
small businesses to easily manage their
own phone services via any broadband connection.
silhouette requires no premise-based
equipment to install or maintain. The bottom
line is cost savings and increased revenue
opportunities for Service Providers and
a simple-to-use, cost effective communications
service for the small business market.
The
combination of NowMessage and silhouette
offers a complete solution to Service Providers
looking to serve the small business market.
Key elements of the new solution include:
- Automatic
voice mailbox provisioning with each new
user added to the phone system
- Zero-out
of voicemail capabilities for incoming
callers wishing to re-direct their call
to another user, call group and auto attendant
- A
set of standard voicemail features suited
for small business customers
- Receive,
forward and play voicemail messages using
any standard POP 3 or IMAP email client,
including Microsoft Outlook and Lotus
Notes
- Instantly
return calls to individuals who have left
voicemail messages with the press of a
button
"The
addition of a proven voicemail solution
tailored specifically for the needs of small
business represents a significant value-add
for our Service Provider customers," said
David Cork, Chief Executive Officer, Natural
Convergence. "We have selected and implemented
NowMessage because of its strong feature
set and its simplified provisioning which
adds a significant new dimension to our
solution's customer self service capability."
Todd
Hasselbeck, CEO of Common Voices added,
"Natural Convergence is gaining an outstanding
reputation in the communications industry
and we are pleased to be working with such
a highly respected partner. Already, Natural
Convergence has installed NowMessage at
carriers in the US, Canada, the UK and Australia.
We expect this partnership to continue to
grow on this successful path."
Shift
Networks uses both Common Voices' NowMessage
and Natural Convergences silhouette
products in its small business VoIP telephony
offering. Based in Calgary, Shift is a
communications Service Provider for small
and medium-sized businesses. Rick Unrau,
Chief Operating Officer at Shift, commented,
"The NowMessage and silhouette combination
from Common Voices and Natural Convergence
are helping Shift to maintain its position
as a North American leader of hosted business
class VoIP services. We recently announced
that we have surpassed 1,000 customer lines
and believe our use of these leading edge
products is helping us to provide unparalleled
services in our markets."
About
Common Voices
Based
in Cambridge, MA, Common Voices (www.CommonVoices.com)
is a privately held communications software
and professional services company. It develops
voice, video and enhanced services applications
for next generation VoIP, wireless and wireline
carriers which solve customer service challenges
and generate new sources of revenue. The
Company also provides hosted services and
helps carriers manage network upgrades through
its patent-pending migration capability
that moves voice and data content between
networks, disparate systems and even different
operators.
About
Natural Convergence
Natural
Convergence Inc. develops and markets innovative software
applications that empower carriers
and service providers to rapidly
deploy hosted VoIP services. Our
silhouette feature server is designed
specifically for the small business
market, combining powerful technology with
familiar functionality to replace their
aging key systems. The bottom line is
a highly differentiated, flexible
and profitable VoIP service that carriers
can offer their small business
customers as part of a compelling services
bundle. Natural Convergence was founded
in April 2001 with offices in Allen, TX
and headquarters in Ottawa, Canada . For
more details, visit www.naturalconvergence.com
or call 613.280.2000.
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For more information: |
Media & Analyst
Inquiries:
Cathy Palmen
Public Relations for Natural Convergence
Cathy.Palmen@interprosepr.com
+1 408-268-8112 |
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