Natural Convergence is in the business of developing and marketing Voice over Internet Protocol (VoIP) software to telecom carriers and Service Providers. Our solution delivers a compelling new value proposition that leverages the significant investments made in existing broadband data networks. Through experience, innovation and a solid product offering, Natural Convergence is empowering Service Providers, resellers, partners and small businesses.

Natural Convergence’s product offering, silhouette , is a carrier-hosted virtual key system software package that is targeted at leading world wide carriers and Service Providers. This unique application is designed to serve the demanding needs of their small business customers, which is a valuable customer segment for every provider.

More specifically, our innovative solution features these main characteristics:

• A Hosted Service - The Natural Convergence solution is hosted in the carrier's network and delivered to the user's desktop using pre-existing networks and cost effective IP phones, thus replacing the customer-owned key system or PBX.
  
  
• Full Key System Functionality - The Natural Convergence solution delivers all the essential features of a key system plus integrated call management, directory, messaging, notification, and remote working services selected and designed for small business needs.
  
  
• Self Service - Natural Convergence’s applications are designed to enable complete web-based customer self-service including online ordering, self-service provisioning, personalization, guided self-help, and online customer support.
  
  In essence, Natural Convergence has developed a solution and business model that returns profitability to the carrier and cost savings to the small business customer.
  
  Natural Convergence was founded in April 2001 by previous Nortel Networks senior executives and has grown today to employ 55 full time professionals. Corporate headquarters are based in Ottawa, Canada and North American sales are managed from Boston, Massachusetts.